It runs on your side, and your team knows how it works.
When a build is finished, we make sure your team can run it day to day. We are a call away if you need us.
- Running In your accounts Nothing switches off if we stop working together.
- Explained Documented In plain language, for whoever looks after it.
- Trained Your people The ones who use it and look after it.
- Supported As much as you want From nothing at all to ongoing help.
At handoff
What does handoff include?
Handoff covers five things so your team can run the build without us: sign-off, documentation, training, a go-to person, and a fix period.
- 1 Your sign-off It does what we agreed, on your data.
- 2 Documentation In whatever form suits the build.
- 3 Training For the people who will use it.
- 4 A go-to person Someone on your side who knows it.
- 5 A fix period Defects are on us while it settles in.
Documentation
Who is the documentation for?
Handoff docs are for whoever looks after it, not a developer. A short guide, a walkthrough video, or notes in the tool.
Training
How is your team trained?
Hands-on, with your own work, in person or remote.
- 39%of AI users had received AI training from their company, according to Microsoft’s 2024 Work Trend Index.
- Hands-on, with your own workUsing your real work, not a generic demo.
- In person or remoteFor the people who use it, and whoever looks after it.
- Build your own skillsWith an AI workspace, your team learns to make their own.
Doing it yourselves
Can we make changes without you?
Yes, your team can make everyday changes. Anything that changes what it is allowed to do comes to us.
Everyday changes
- Update a price list
- Edit a template
- Tweak a prompt
- Add an example
Bigger changes
- Connect a new system
- Add a new step
- Change what it can access
Support
What support is there after handoff?
After handoff, support is your choice. Nothing is required.
It runs in your accounts and it is documented, so there is no vendor lock-in. Your IT team or another provider can pick it up.
Questions
Common questions about handoff
Sometimes that breaks a connection. Your go-to person will know what to check, or we can fix it.
No. We will tell you honestly which builds we think need it.
The documentation stays with you, and we can help bring someone new up to speed.
Yes. You can take on the next opportunity from your audit once the first build is running.
Ready to start?
Every engagement begins with the audit. We find what is worth building, build it inside your tools, and hand it over.
Updated October 2026. Examples use a fictional company.