Aurora Designs (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

Information you provide directly:

• Name, email address, phone number, and company name

• Project details or business inquiries

• Payment and billing information

• Any content or files submitted via forms, email, or client portals

• Website interaction data

Information collected automatically:

• IP address, browser type, and device information

• Usage data such as pages visited, time spent on site, and clicks

• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide our services

• Process transactions and manage billing

• Send administrative or promotional communications (you can opt out)

• Improve our website and service offerings

• Ensure security, detect fraud, and comply with legal obligations

3. How We Share Your Information

We may share your personal information with:

• Service providers (e.g., hosting, analytics, payment processors) under confidentiality agreements

• Legal authorities if required to comply with law or protect rights

• Collaborators on your project, only as necessary and with appropriate safeguards

4. Data Retention

We retain personal data only as long as needed:

• For ongoing client relationships

• To meet legal or financial obligations

• To resolve disputes and enforce our agreements

You may request deletion of your personal data by contacting us (see Section 9).

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request correction, deletion, or restriction of your data

• Object to certain data uses

• Request data portability

• Withdraw consent at any time (where applicable)

To exercise any of these rights, email us at [your-email@aurora-designs.ca].

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and usage

• Enhance user experience

• Remember preferences

You can manage cookie settings via your browser. Disabling cookies may affect site functionality.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure. We cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, contact us at:

Aurora Designs

Email: jon.black@aurora-designs.ca

Website: https://aurora-designs.ca

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Continued use of our services after changes implies consent to the updated policy.