About

We help profitable Canadian businesses run themselves.

Our story

Aurora Designs was founded in 2025 by Jon Black and Ariel Lobo in Toronto, Ontario.

The two of us kept watching the same pattern play out. Good businesses, run by capable operators, bottlenecked not by strategy or sales but by the invisible tax of manual work: a $95K-a-year analyst spending two days a week reformatting reports, three senior reps losing half their Monday to pipeline hygiene, a marketing lead who ships one campaign when she should ship four. Meanwhile the AI conversation in Canada was dominated by two extremes, neither of which helped: enterprise consultancies pitching six-figure transformations, and hobbyist agencies selling chatbots that didn't touch the P&L.

We started Aurora Designs to fill the gap. Not to sell AI. To sell time, margin, and capacity back to owners who had earned the right to expect more from their businesses.

Today we're a focused two-person founding team working with established Canadian and North American businesses across professional services, B2B sales, media, and finance. We measure our work the way our clients do: in dollars, hours, and payback period.

How we think about the work

Two principles shape almost everything we build.

Every project has to earn its place.

Before we scope anything, we pressure-test it against a simple question: is the payoff big enough, likely enough, and fast enough to justify the effort it'll take you and your team to adopt it? Most AI projects fail that test on speed and effort — they promise a transformation that takes nine months and demands that half your team change how they work. Ours are designed to ship in weeks, fit the way your people already operate, and pay back before you've stopped thinking about the invoice.

We sell the way you'd want to be sold to.

Owners of profitable businesses don't buy features. You buy an answer to two questions: "will this actually work in my business?" and "how fast will I know?" So we qualify hard before we quote. We tell you when a project isn't worth doing. We walk away from engagements we don't think we can win. And we'd rather lose a deal on honesty than win one on hype.

If you've ever left a sales call with an AI agency feeling like you got pitched a demo reel, you already know why we work this way.

Meet the team

Jon Black, Co-founder of Aurora Designs

Jon Black

LinkedIn

Co-founder

Jon leads solution architecture and build execution at Aurora Designs. His job is to go deep enough into a client's business that the system we build feels less like software and more like the way things should have always worked.

He's spent the last several years close to the frontier of AI — building, shipping, and productizing it across multiple companies, in roles spanning product management, engineering, and UX design. That range matters. AI systems fail in the seams between what the model can do, what the software allows, and what the person using it actually needs. Jon has worked in all three seams, which is why his builds don't fall apart when they hit real users.

Before that, he ran automation, analytics, and supply chain work at Tesla, Nissan, and TD Bank Group — environments where a bad process doesn't just waste time, it holds up a production line or miscodes a multi-million-dollar contract. That operational grounding is what keeps Aurora's work practical: every system we build has to survive contact with a real business, on a real Monday morning, with real people and real edge cases.

Ariel Lobo, Co-founder of Aurora Designs

Ariel Lobo

LinkedIn

Co-founder

Ariel leads client strategy and commercial engagements at Aurora Designs. She's the first person you'll talk to, the person who decides whether a project is actually worth doing, and the person who owns the business outcome long after the build ships.

Her background is in UX and human-computer interaction — the discipline of figuring out how people actually behave in front of technology, not how we wish they would. She spent years researching users, running usability studies, and shipping design systems at companies like Cochlear, where the interface sits between a medical device and a patient and the cost of getting it wrong is real. That work taught her something most AI consultants miss: the best technology in the world is worthless if the people meant to use it don't trust it, don't understand it, or quietly route around it.

At Aurora, Ariel's job is to make sure that doesn't happen. She bridges the gap between what the technology can do and what your team will actually adopt — which is why Aurora's systems tend to stay in use a year later, instead of quietly dying in a forgotten browser tab. She works most closely with B2B services and finance clients.

Who we work with

We work with established businesses that share three characteristics:

  1. 5 to 50 people. Large enough to have real operational pain. Small enough that the founder or owner is still close to the work.
  2. Profitable. AI automation is a multiplier, not a rescue. We build for businesses that already work.
  3. Honest about constraints. The clients we do our best work for are the ones who tell us the truth about their processes, their team, and their timeline.

"At AirIQ, we are constantly looking for ways to scale our operations without sacrificing the customer-centric focus that defines our brand. Partnering with Aurora Designs has been a game changer in that regard. The automation and workflow systems they implemented significantly streamlined our internal processes, allowing my team to focus more on high-value opportunities and less on manual tasks. The efficiency gains were immediate, and the structure they've built is robust and scalable."

Michael Lawless
Michael Lawless Chief Revenue Officer, AirIQ

Where we are

Aurora Designs is based in Toronto, Ontario, Canada, and works with clients across Canada and the United States. Our builds are designed with Canadian regulatory context in mind — including PIPEDA, Quebec's Law 25, and the documentation standards required to support SR&ED claims where eligible.

We operate remotely by default and meet on-site with clients in the Greater Toronto Area and Southern Ontario when the project benefits from it.

What we stand for

Outcomes, not outputs

We measure engagements in hours returned, revenue unlocked, and cost avoided — not in dashboards shipped.

Honest scope

We'd rather lose a deal than oversell a timeline.

Boring reliability

The best automation is the one nobody notices because it hasn't broken in nine months.

Built to live without us

Every system we build lives in your tech stack, runs on your infrastructure, and is documented well enough that you never need us to keep it running.

Talk to us

If you're running a profitable business with 5 to 50 people and you think AI automation could buy back time or margin, we'd like to hear about it.